Staff
EXECUTIVE DIRECTOR
Adam’s professional involvement in housing extends over twenty years but he also has wide experience in the community sector. This includes working at the NSW Council of Social Service (NCOSS) where he was Deputy Director, and ACOSS where he was respectively Head of the Urban & regional Development Unit and Policy Manager of the Future of Work Program. He has been a board member of a housing association, a childcare peak (Community Child Care), chair of the Consumer Credit Legal Service, and was the independent Chair of the NSW Supported Accommodation Advisory Council.
Through his previous position as Executive Director of the National Community Housing Forum, he helped build a national approach to community housing and undertook research as an associate of the Australian Housing & Urban Research Institute and has been an AHURI Board member.
The Federation believes strongly in the importance of our links with broader social policy communities and is represented by Adam on a number of committees. Adam is the principal housing policy advisor to the Australian Council of Social Service (ACOSS).
Adam has a Masters degree from Sydney University, and is a Graduate Member of the Australian Institute of Company Directors, and a member of the Australasian Housing Institute.
OPERATIONS
Victor brings with him a wide range of skill sets and experience from different industries to the Federation. Having worked in both the corporate and NFP sectors, Victor combines his knowledge in I.T., H.R., project management, corporate governance and business management to effectively manage the changes experienced by organisations at different stages of growth.
In his role as the Operations Manager of NSWFHA, he leads the Service Delivery Team, Training Team and the Office Management Team to ensure that the infrastructure is in place for the Federation to continue to grow and remain sustainable. Some of the previous positions that Victor has held are the COO of the Inspire Foundation (a NFP organisation supporting young people through tough times) and the Business Capacity Manager at Directions Australia (a RTO specialising in the training of Aged Care Workers, Disability Workers and Mental Health Workers).
Victor is currently completing a Masters Degree in Business Administration and undertaking training to become a Graduate Member of the Australian Institute of Company Directors.
Glenn Roach was recently appointed Communications and Media Liaison officer with the Federation.
He started his career in electronic media and was a news director in Sydney radio, a correspondent with the American ABC network and a news producer with the 7 and TEN networks.
In public affairs Glenn has worked in communications for leading commercial entities and NSW and Commonwealth government agencies including the Prime Minister’s office, Forests NSW, Sydney Buses, NSW Police, NSW Fisheries, RailCorp and the RTA.
Adam provides consultancy services, training and assessment and responds to Hotline enquires.
Adam works intensively with organisations to assist address performance improvements, particularly in response to registration. He has been instrumental in writing training in understanding registration and developing asset management plans and risk management plans with the housing association sector. He has facilitated the developmentof a community hosuing tenant network.
Adam is an experienced trainer with a highly participative style. He has developed and delivered a number of units of competency in the Certificate IV in Social Housing. His particular specialisations are in community development – community renewal and tenant participation, OH&S, policy development and asset management.
Adam has worked with the Federation since 2004 and brings extensive UK experience. Adam has worked as a tenant participation officer for a medium sized housing association in the UK. He spent five years working for Priority Estates Project; one of the UK's leading not for profit housing management and training consultancies. He has a postgraduate Diploma in Housing Policy and Practice, a Certificate IV in Training and Workplace Assessment and is a graduate of the Australian Institute of Company Directors.
Adell’s Aboriginal heritage originates from the mouth of the Shoalhaven River. She is of Wandrawandian descent, Kurial Yuin (Northern Yuin), Dharawal language group and proud of her Aboriginality.
Over the past 10 years, she has worked within a number of key government departments and community organisations including the NSW Aboriginal Land Council, NSW Heritage Office (now Department of Planning), Department of Environment, Climate Change and Water and Nowra Local Aboriginal Land Council. Having worked in these areas, Adell has knowledge and understanding of the social, cultural, economical and housing issues within local communities and brings experience in developing and implementing policies, programs and services to address these.
Adell is committed to working with the local community and Government to overcoming the soc-economical disadvantages of Aboriginal people within NSW and to help pave a better future for generations to come.
TRAINING
Ruth is our Training Manager and is an experienced trainer with over 30 years of experience. She is an e‐learning specialist and has developed and delivered many training programs in a wide variety of industries including housing, science, dispute resolution, ethics, legal, business and public sectors.
Ruth holds a Bachelor of Education, a Master of Education, a Bachelor of Law and a Master of Law degree.
In terms of vocational education, she holds the Certificate IV in Training and Assessment (TAE40110) and the Diploma of Management. She is a qualified mediator and has a Graduate Certificate in Facilitating and Managing eLearning.
Lyndall provides training, assessment and consultancy services and responds to Hotline enquires.
Lyndall has worked with a number of organisations to develop customised training in housing management for staff. She delivers training across all the units of the Certificate IV in Social Housing. She also provides training in the Diploma of Social Housing through eLearning. She has facilitated governance planning workshops and provided governance training and reviews. Lyndall is a dynamic and interactive trainer and brings a strong social justice and community perspective to her work.
Lyndall joined the federation in 1999. Previously she worked in a NSW housing association for over 10 years.
Lyndall holds a BA and a Certificate IV in Assessment and Workplace Training and a Diploma in Social Housing. She uses her training and facilitation skills across a diversity of groups and situations.
Rita worked in public and Aboriginal housing for a number of years (1996 - 2007); Housing NSW within the role of Community Development Coordinator, Aboriginal Housing. NSW Aboriginal Housing Office, Rita also held a few difference positions at AHO (training & support unit, support and administration for the AHO Board, Executive & Client Services, Aboriginal Housing and Information Services Unit providing information and resources to Aboriginal tenants and applicants, assisting with decisions making regarding AHO properties managed by Housing NSW. Prior to that she worked for a community resource centre in the Penrith and provided the training and resources and support to a number of community development projects and Aboriginal and mainstream community services located throughout Western Sydney and Blue Mountain.
Her experiences have provided Rita with a broad knowledge and understanding of the community and Aboriginal housing sector. She holds the TAE40110 Certificate IV in Training and Assessment and Certificate IV in Social Housing. She uses her training and facilitation skills across a diversity of groups and situations, also providing Aboriginal cultural awareness training to community housing staff. Rita’s Aboriginal heritage is from both sides of Australia, member of the Noongar people (Wudjari, Njunga, Nyungar, Nyoongar) of the south western corner of Western Australia, and a member of the Kamilaroi (Gamilaroi) people from NSW.
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Nada commenced with NSWFHA as a Training Project Officer in 2009 contracted to design, deliver and to manage the roll out of the new NSW Registration Regulatory Code of 2009 for all Community Housing Providers within NSW . This project involved liaisoning with the NSW Office of Registrar and the Office of HomelessnessNSW . Twenty six successful Registration Workshops were delivered over an 18 month period..
Prior to joining the NSWFHA Nada worked for approx 5yrs as a National Training Project Officer /Facilitator for a National Job Network Services Provider at their head offices in Sydney.
Nada has 15 years solid training experience i.e in delivering, and in managing training at both, a state and national level. Nada also has 8yrs project management experience and has delivered consultation training services to a variety of private & Government training organisations across Australia i.e The Sydney Opera House, Job Network Services, Spotless Services and with TAFE.
Nada is currently working as a fulltime Training Project Officer managing the Housing Tasmanian Government Programs with Skills Tasmania in delivering the CertIV and the Diploma in Social Housing.
Nada holds a current :Diploma in Management with MCI ,a Diploma in Training and Workplace Assessment Systems, a current CertIV in T & A Systems- 40110 , E- Facilitation accreditation and a CertIV in Small Business .
A belief in social justice principles has been the foundation of Kevin’s work in the human services industry spanning a period of over 30 years beginning in Brisbane. His work as a Community Sector Manager has always had a focus on proactively supporting the community to work with Government in addressing and identifying solutions to local, state and national issues that impact on the lifestyle of the community.
Kevin’s particular areas of interest include policy development in response to community issues at a national level, equality in education, community engagement, human resource management and politics.
He has served on many committees including a period of 6 years as Chair of the Health Community Council in Toowoomba, Queensland and vice Chair of a the Queensland Community Services Employers Association.
His experience in a range of programs dealing with homelessness, juvenile justice, mediation, family support and social housing has prepared him well for his role as a Community Services Trainer.
POLICY TEAM
Lam has worked in the community sector in various positions over the last decade. He is a registered psychologist who has had extensive experience working clinically with homeless and at risk young people in Sydney. He has previously served as part of the senior management team of a Youth Service in the Eastern Suburbs of Sydney.
Prior to starting his research and policy role with the Federation, Lam worked as a program manager for the Youth Action and Policy Association, the peak representative organisation for Youth Services and Young People in NSW. He was involved in establishing various community development projects across NSW for this organisation.
Lam holds an Honours Degree in Psychology and has completed a Masters in Policy Studies from the University of UNSW.
Rachel has worked in the social and community services sector for the past 18 years.
She began her career as a volunteer youth worker with homeless young people in Kings Cross. She has worked in out of home care with children and young people, with young people in detention, and as a counsellor and case manager in the employment services industry. Since joining the community housing sector, over five years ago, Rachel has worked in management, tenancy services and advocacy roles for providers in metropolitan and western Sydney. Rachel also has experience in international volunteering, having previously assisted organisations with short term projects in capacity building, education and community development in India, Kenya, Laos and Cambodia.
Rachel holds a BA in Educational Psychology and English from the University of Sydney, and a Masters in Counselling from the University of Western Sydney. In the vocational sector, she holds the Certificate 1V in Training and Assessment (TAE40110) the Diploma of Social Housing (CHC50808) and a current Scoping Passport (Property scoping, no. CHD -028) issued NSW Government, Department of Finance and Services.
Rachel began working for the NSW Federation of Housing Associations as a contractor in 2007, and has been in a full time role since 2009
Maja Frölich has five years experience within the human services sector in Australia with experience in the ageing, disability, carers, multicultural sectors, and expertise in research and community consultation, group facilitation and policy and development. Prior to her policy role with the Federation, Maja worked at Carers NSW where she has focussed on developing strategies to reach diverse communities and ensure their inclusion in service provision and policy development.
She holds a Bachelor of Social Sciences from Macquarie University.
After completing a Bachelor of Arts in Architecture at the University of Technology, Sydney in 2007, Poppy entered the world of social housing as a project officer in the Assets Division of Housing NSW. She toiled there for two and a half years under the stewardship of some fine mentors until she joined the Federation in June this year. At Housing NSW she was given the opportunity to work on several exciting projects such as the Design Requirements and the Green Street Program and brings with her knowledge of social housing history and design.
Poppy is currently studying a Masters of Film Studies at the University of Sydney part-time, to validate her cinema obsession.
OFFICE SERVICES TEAM
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