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Publications
The NSW Federation of Housing Associations produces a bi-monthly newsletter, Housing Matters, publications to support good practice, training materials, and a range of discussion papers, policy papers and information about community housing. See below for a list of Federation publications
For copies of Federation reports including a range of discussion papers, policy papers, research reports, submissions, and reports from various events, please see Reports.
For prices and to order publications please download our Order Form, and FAX or mail your order with payment
Contents:
Community Housing Tenancy Management Good Practice Guides
Change Management Good Practice Guide
Housing Hints
Lettings Pack
New Business Resources
Playing a role in locally based economic development
Corporate Governance Good Practice Guides
Tenant Participation Good Practice Guide
Aboriginal Traineeships
Housing Matters Newsletter
e-bulletins
GOOD PRACTICE IN COMMUNITY HOUSING TENANCY MANAGEMENT |
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Revised Good Practice Guides
NSWFHA first published a series of Good Practice Guides for NSW community housing providers in 1999. The principles of tenancy management and policies and procedures in the Guides reflected emerging good practice in the sector. While legislation and government regulation has changed in the last ten years and sector practice has matured, good practice in tenancy management has continued as a key strength in community housing provision.
Seven tenancy management guides have been revised for currency and republished. Principles for good practice are covered, and sample policies and procedures are available at the end of each guide.
Cost per guide: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage. |
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Good Practice Guide 1
Code of Ethical Conduct
A Code of Ethical Conduct sets out in simple terms the ethical responsibility of each person in your community housing organisation. A model code of ethical conduct is included in this Good practice Guide
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Good Practice Guides: 2, 3, 4
Housing Access
How decisions are made in relation to access to the finite resource that is social housing is critical. These three Good Practice Guides cover good practice in relation to Housing Access ie. Handling Applications and waiting lists (GPG 2) Prioritising applications for housing (GPG 3) and Allocations - matching people to houses (GPG 4). |
Good Practice Guides: 5, 6, 7
Managing Tenancies
Providing a sustainable tenancy and managing complex needs requires a supporting framework for tenancy management. These three Good Practice Guides cover good practice in relation to managing tenancies. This includes Starting a Tenancy (GPG 5) Managing a tenancy (GPG 6) and Ending a tenancy (GPG 7). |
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| Change Management Good Practice Guide |
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A guide on dealiing with organisational change including some of the practical considerations, appraoches and tools - (June 2009)
Cost: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage. |
| Housing Hints |
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Housing Hints provide a snapshot of key housing management issues. They have been written as part of a collaborative ten year partnership between the Aboriginal Housing Office and NSWFHA to provide current information for busy housing workers in an accessible A4 format. Volume one covers Housing Hints from 1998 - 2003, while Volume 2 covers Housing Hints written from 2004 - 2008.
Cost:
Housing Hints annual subscription: $55 (note: 1 subscription for each branch comes free with each Full membership)
Individual Housing Hints: $4 each
Housing Hints folder Volume 1 - $33 (members) / $45 (non-members) plus postage & handling $10 |
Housing Hints Volume 2
Housing Hints in volume 2 cover tenancy management, partnerships, property and asset management, the Residential Tenancy Act & the CTTT and new government policy and initiatives impacting on housing management.
An annual subscription to Housing Hints covers 16 Housing Hints and is free to all members of NSWFHA. A file folder is provided free with each new subscription, and replacement folders are available at a cost. Back copies & Volume 1 are also available.
Volume One (1998-2004) Index
Volume Two (2004-ongoing) Index |
| Lettings Pack (Last updated Feb 2007) |
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This key resource is used with our Manage and Maintain Tenancies training. The LETTINGS Pack brings together, into a concise package, basic information for community housing landlords about the NSW legal context and how this relates to community housing practice. There are also practical checklists and procedures designed to allow you to deal with the ‘paperwork’ of tenancy management simply and efficiently, and to streamline your information collection and documentation. Recommended for use in conjunction with tenancy management training.
Cost: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage. |
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NEW BUSINESS RESOURCES
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New business pack for housing associations - Resources for new areas of business in community housing |
A new package of resources is now available to assist housing associations to better understand and prepare for emerging areas of business in community housing such as affordable housing provision and community building activities. These publications will ensure informed decision making should organisations wish to pursue these options.
Resources in the package focus on four areas of operations that support new opportunities. They are intended to build understanding of what managers and directors of associations need to consider in relation to partnerships, large-scale partnerships, group structures, community building activities and finance.
Each guide was developed and written in consultation with a sector project reference group by Andrew Meehan, senior policy officer at NSWFHA.
Cost for the full set of 5 resources with binder: $110 (Full member); $140 (Affiliate): $150 (Assoc/non-members); plus postage and handling $10. |
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New finance - A resource for housing associations (August 2008)
Provides essential information about the range of financing options available for community housing providers to work with private financing. This resource covers financing options for development projects, requirements of financing, project limitations and opportunities created by tax treatment of charities. |
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Considering group structure options - A resource for housing associations (May 2008)
Identifies the range of group structures, outlines the mechanisms that establish them and discusses costs and benefits of group structures. A key resource for organisations considering collaborating with other organisations to improve tenant outcomes and efficiencies. more info |
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Doing community building - A resource for housing associations (July 2008)
A practical guide to conducting community building in the local community. This resource will assist organisations to understand whats required to play a role in community building, particularly in relation to social housing estates. more info |
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Partnerships with the private sector - A toolkit for housing associations (November 2006)
A practical guide to assessing the implications of entering a partnership with a private sector organisation for the delivery of affordable or social housing. Covers working relationships with the private sector, preparatory steps and key issues for entering a commercial partnership, and building a business case. more info |
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Housing Association Resource for Large scale partnerships with the private sector (November 2006)
Designed to be used in conjunction with NSWFHA Partnerships with the private sector toolkit, this resource looks at the issues to consider before entering large scale partnerships with businesses at all levels. Essentail reading for any community housing provider executive and board member. more info |
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| Resources can be purchased individually - cost per resource: $22 (Full member); $28 (Affiliate); $30 Assoc/non-member) plus postage. |
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Playing a role in locally based economic development - A resource for housing associations (2009) |
The purpose of this resource is to help build the capacity of housing associations to take on a more active role in the local economy. It will assist providers to help facilitate greater economic participation of tenants through, for example, the establishment of tenant micro-enterprises or social enterprises. It will also assist providers looking at creating pathways for tenants to economic participation through training and employment initiatives.
Cost: $16 (Full member); $18 (Affiliate); $20 (Associate /Non-Member)
plus postage and handling - $5 for up to 3 guides, and $10 for over 3. |
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Community Housing Corporate Governance Good Practice Guides (1-3) |
Deborah Georgiou, Governance Good Practice Guide 1: What Makes Boards Work (2004)
Provides an overview of the features of good corporate governance and some tools to assist boards to govern effectively. Designed to support large communityh ousing associations nad organisations wanting to expand, but the principles apply to all community based organisations that want to govern themselves well, regardless of size.
Deborah Georgiou Governance Good Practice Guide 2: Effective Reporting and performance monitoring (2004)
An overview of the features of effective reporting and monitoring and tools to assist boards to develop systems and practices to improve their management performance.
Many of the tools provided have been adopted and used regularly by boards. Governance Good Practice Guide 3: Risk Management (2006)
A key resource for risk management planning and effective risk monitoring approaches.
Written specifically for the community housing provider context, the guide includes a risk management plan template available in both hard and soft copy.
Cost per guide: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage and handling: $5 for up to 3 guides and $10 for over 3. |
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Tenant Participation Good Practice Guide 2008 |
The tenant participation Good Practice Guide provides practical guidance on how to involve tenants to build stronger communities and deliver better services. The guide has been written by Adam West who has extensive first hand experience in working with tenants in the UK and NSW.
This good practice guide examines what genuine tenant participation is and the barriers that prevent tenants getting involved in their organisations and communities. It describes inspirational examples of tenant participation from NSW and internationally and provides readers with a tenant participation ‘toolbox’ full of suggestions for new ways of involving people.
The guide also includes sections on tenant participation in a growing community housing sector, on rural and regional tenant participation and information on the most frequently used methods of tenant participation including Tenant Advisory Groups and tenant planning days.
Cost per guide: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage and handling: $5 for up to 3 guides and $10 for over 3. |
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Aboriginal Traineeships
NSW Federation of Housing Associations is committed to increasing the number of Aboriginal workers in community housing. One strategy is via a traineeship for an Aboriginal worker.
An information kit for employers is now available to assist the sector to understand requirements for employing a trainee.
The Social Housing Employers Information Booklet assists community housing providers with information regarding Aboriginal traineeships and what an employer of a registered trainee in social housing needs to know including:
- how to recruit an Aboriginal trainee
- resources to support the traineeship
- support and mentoring for the new trainee
Information for New Trainees provides a guide for a new trainee information regarding traineeship and off the job training in the Certificate IV in Social Housing with the Federation.
Social Housing Employers Information Booklet
(download pdf)
Information for New Trainees
(download pdf) |
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Housing Matters newsletter |
Housing Matters is the newsletter of the nsw Federation of Housing Associations. Produced every two months, the newsletter reports on current events in the NSW community and social hosuing sector . Keep abreast with the news and subscribe !
Federation members receive a free annual subscription to Housing Matters newsletter. Additional subscriptions are $55 per year for members (or half price for Association board members, $27.50 each) Non member subscriptions are $66 per year for six isses. Back copies are available on request for $10 per issue.
July 2009 - Volume 15, Issue 2
February 2009 - Volume 15, Issue 1
December 2008 - Volume 14, Issue 5
October 2008 - Volume 14, issue 4
August 2008 - Volume 14, issue 3
June 2008 - Volume 14, issue 2
March 2008 - Volume 14, issue 1
September 2007 -Volume 13, Issue 5
August 2007 - Volume 13, Issue 4
May 2007 - Volume 13, Issue 3
March 2007 - Volume 13, Issue 2
January 2007 - Volume 13, Issue 1 |
| Other Items produced by the Federation |
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Mission Statement - view poster |
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Shelter From the Storm: Bryan Brown, Samoan Chieftains and the little matter of a roof over our heads (BOOK) - 1999
View Summary
This item is out of print To purchase an ebook:
www.ebooks.com |
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COPYRIGHT:
All training materials produced by NSWFHA are copyrighted, but are available for licensing or purchase through AESharenet. To find NSWFHA materials - go to www.aesharenet.com.au and type "social housing" in the search field.
To order publications please download our Order Form.
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