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What's New:


Housing Matters Newsletter
Nov
2010 - Volume 16, Issue 3





 

 

Publications

The NSW Federation of Housing Associations produces a bi-monthly newsletter, Housing Matters, publications to support good practice, training materials, and a range of discussion papers, policy papers and information about community housing. See below for a list of Federation publications 

For copies of Federation reports including a range of discussion papers, policy papers, research reports, submissions, and reports from various events, please see Reports.

For prices and to order publications please download our Order Form, and FAX or mail your order with payment

Contents:
Community Housing Tenancy Management Good Practice Guides
Change Management Good Practice Guide
Housing Hints
Lettings Pack
New Business Resources
Playing a role in locally based economic development
Corporate Governance Good Practice Guides
Tenant Participation Good Practice Guide
Aboriginal Traineeships
Housing Matters Newsletter
e-bulletins

GOOD PRACTICE IN COMMUNITY HOUSING TENANCY MANAGEMENT
 

Housing Management Good Practice Guides

NSWFHA first published a series of Good Practice Guides for NSW community housing providers in 1999. The principles of tenancy management and policies and procedures in the Guides reflected emerging good practice in the sector. While legislation and government regulation has changed in the last ten years and sector practice has matured, good practice in tenancy management has continued as a key strength in community housing provision.
Seven tenancy management guides have been revised for currency and republished. Principles for good practice are covered, and sample policies and procedures are available at the end of each guide.

The Housing management good practice guides were revised prior to the current changes to the RTA. As they are no longer up to date for legal reasons we will no longer sell them. If you would like a set to use as a guide only, we can send for $15 postage and handling.

Good Practice Guide 1
Code of Ethical Conduct

A Code of Ethical Conduct sets out in simple terms the ethical responsibility of each person in your community housing organisation. A model code of ethical conduct is included in this Good practice Guide

 

GPG1 cover

GPG2 cover

Good Practice Guides: 2, 3, 4
Housing Access

How decisions are made in relation to access to the finite resource that is social housing is critical. These three Good Practice Guides cover good practice in relation to Housing Access ie. Handling Applications and waiting lists (GPG 2) Prioritising applications for housing (GPG 3) and Allocations - matching people to houses (GPG 4).

 

Good Practice Guides: 5, 6, 7
Managing Tenancies

Providing a sustainable tenancy and managing complex needs requires a supporting framework for tenancy management. These three Good Practice Guides cover good practice in relation to managing tenancies. This includes Starting a Tenancy (GPG 5) Managing a tenancy (GPG 6) and Ending a tenancy (GPG 7).

gpg5


Change Management Good Practice Guide
change mgt

A guide on dealiing with organisational change including some of the practical considerations, appraoches and tools - (June 2009)

Cost: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage.

NEW BUSINESS RESOURCES

buspack New business pack for housing associations - Resources for new areas of business in community housing

A new package of resources is now available to assist housing associations to better understand and prepare for emerging areas of business in community housing such as affordable housing provision and community building activities. These publications will ensure informed decision making should organisations wish to pursue these options.

Resources in the package focus on four areas of operations that support new opportunities. They are intended to build understanding of what managers and directors of associations need to consider in relation to partnerships, large-scale partnerships, group structures, community building activities and finance.
Each guide was developed and written in consultation with a sector project reference group by Andrew Meehan, senior policy officer at NSWFHA.

Full set not available in hard copy - one publication is out of stock

Cost for the full set of 5 resources with binder: $110 (Full member); $140 (Affiliate): $150 (Assoc/non-members); plus postage and handling $10.

New finance - A resource for housing associations (August 2008)
Provides essential information about the range of financing options available for community housing providers to work with private financing. This resource covers financing options for development projects, requirements of financing, project limitations and opportunities created by tax treatment of charities.

new finance

Considering group structure options - A resource for housing associations (May 2008)
Identifies the range of group structures, outlines the mechanisms that establish them and discusses costs and benefits of group structures. A key resource for organisations considering collaborating with other organisations to improve tenant outcomes and efficiencies. more info

grp structures

Doing community building - A resource for housing associations (July 2008)
A practical guide to conducting community building in the local community. This resource will assist organisations to understand whats required to play a role in community building, particularly in relation to social housing estates. more info

cmty building
Partnerships with the private sector - A toolkit for housing associations (November 2006)
A practical guide to assessing the implications of entering a partnership with a private sector organisation for the delivery of affordable or social housing. Covers working relationships with the private sector, preparatory steps and key issues for entering a commercial partnership, and building a business case. more info
Partner
(currently out of stock - available in pdf format at half cost.)
Housing Association Resource for Large scale partnerships with the private sector
(November 2006)
Designed to be used in conjunction with NSWFHA Partnerships with the private sector toolkit, this resource looks at the issues to consider before entering large scale partnerships with businesses at all levels. Essentail reading for any community housing provider executive and board member. more info
LargeScale
Resources can be purchased individually - cost per resource: $22 (Full member); $28 (Affiliate); $30 Assoc/non-member) plus postage.

Playing a role in locally based economic development - A resource for housing associations (2009)

The purpose of this resource is to help build the capacity of housing associations to take on a more active role in the local economy. It will assist providers to help facilitate greater economic participation of tenants through, for example, the establishment of tenant micro-enterprises or social enterprises. It will also assist providers looking at creating pathways for tenants to economic participation through training and employment initiatives.

Cost: $16 (Full member); $18 (Affiliate); $20 (Associate /Non-Member)
plus postage and handling - $5 for up to 3 guides, and $10 for over 3.

Community Housing
Corporate Governance Good Practice Guides (1-3)

The Federation has updated its governance good practice guides and has given them a strong governance, risk and compliance focus.  The governance, risk and compliance (GRC) series is made up of three good practice guides and a range of supporting tools and templates. 

GPG1

Good Practice Guide 1
Corporate Governance: Effective boards
(2011)

Good practice guide one: Effective boards is an overview of effective corporate governance for the housing association sector.  It covers frameworks for good corporate governance including the ASX Corporate Governance Council Principles of Good Corporate Governance, effective corporate governance models, skills based boards, boards and directors’ responsibilities and much more. 

Deborah Georgiou Governance Good Practice Guide 2: Effective Compliance, Reporting and performance monitoring (2011)

This good practice guide provides an overview of the features of effective reporting and monitoring and tools to assist boards to develop systems and practices to improve their
management of performance. This edition also includes a focus on compliance, particularly under the Regulatory Code.

Governance Good Practice Guide 3: Risk Management (2006)

A key resource for risk management planning and effective risk monitoring approaches.
Written specifically for the community housing provider context, the guide includes a risk management plan template available in both hard and soft copy. (Revised guide due June 2011)
Cost per guide: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage and handling: $5 for up to 3 guides and $10 for over 3.

tp gpg

Tenant Participation Good Practice Guide 2008

The tenant participation Good Practice Guide provides practical guidance on how to involve tenants to build stronger communities and deliver better services. The guide has been written by Adam West who has extensive first hand experience in working with tenants in the UK and NSW.

This good practice guide examines what genuine tenant participation is and the barriers that prevent tenants getting involved in their organisations and communities. It describes inspirational examples of tenant participation from NSW and internationally and provides readers with a tenant participation ‘toolbox’ full of suggestions for new ways of involving people.

The guide also includes sections on tenant participation in a growing community housing sector, on rural and regional tenant participation and information on the most frequently used methods of tenant participation including Tenant Advisory Groups and tenant planning days.

Cost per guide: $22 (Full member) $28 (Affiliate) $30 (Associate /Non-Member) plus postage and handling: $5 for up to 3 guides and $10 for over 3.

 

Traineeships

Aboriginal Traineeships

NSW Federation of Housing Associations is committed to increasing the number of Aboriginal workers in community housing.   One strategy is via a traineeship for an Aboriginal worker.

An information kit for employers is now available to assist the sector to understand requirements for employing a trainee.

The Social Housing Employers Information Booklet assists community housing providers with information regarding Aboriginal traineeships and what an employer of a registered trainee in social housing needs to know including:

  • how to recruit an Aboriginal trainee
  • resources to support the traineeship
  • support and mentoring for the new trainee 

Information for New Trainees provides a guide for a new trainee information regarding traineeship and off the job training in the Certificate IV in Social Housing with the Federation.

Social Housing Employers Information Booklet
(download pdf)

Information for New Trainees
(download pdf)

HM Housing Matters newsletter

Housing Matters is the newsletter of the nsw Federation of Housing Associations. Produced every two months, the newsletter reports on current events in the NSW community and social hosuing sector . Keep abreast with the news and subscribe !

Federation members receive a free annual subscription to Housing Matters newsletter. Additional subscriptions are $55 per year for members (or half price for Association board members, $27.50 each) Non member subscriptions are $66 per year for six isses. Back copies are available on request for $10 per issue.

Dec 2011 - Volume 17, Issue 1
Nov 2010
- Volume 16, Issue 3
July 2010
- Volume 16, Issue 2
April 2010
- Volume 16, Issue 1
July 2009
- Volume 15, Issue 2
February 2009
- Volume 15, Issue 1
December 2008 - Volume 14, Issue 5
October 2008
- Volume 14, issue 4
August 2008 - Volume 14, issue 3
June 2008 - Volume 14, issue 2
March 2008
- Volume 14, issue 1
September 2007
-Volume 13, Issue 5
August 2007
- Volume 13, Issue 4
May 2007 - Volume 13, Issue 3
March 2007  - Volume 13, Issue 2
January 2007   - Volume 13, Issue 1

e-Bulletins
Federation e-bulletins Directors Network e-bulletins

Dec 10 No 1 - Affordable Housing - Act Now!
Dec 10 No 2 - Housing Management Keys
Dec 10 No 3 - Tenancy Law Reform Seminar
Dec 10 No 4 - Tenancy Law Reform Seminar - follow up.
Jan 11 No 1 - NRAS campaign
Jan 11 No 2 - Tenancy Law Reform Seminar 2 March
Feb 11 No 1 - NSW FHA election commitments
Feb 11 No 2 - Supporting growth: people management and CEO leadership
Mar 11 No 2 - Strategic workforce planning workshop
Mar 11 No 3 - NSW State Election
Mar 11 No 5 - NSW State Election
Apr 11 No 1 - NSW Government Ministries
May 11 No 2 - Fair Work Australia has handed down decision on Equal Pay Case
May 11 No 3 - Media and Communications Liaison Officer at the Federation, Glenn Roach
May 11 No 4 - Affordable Housing SEPP Amendments Announced Today
May 11 No 5 - Key messages for housing providers when presenting the community housing message
Jun 11 No 1 - Media and communications training on the way
Jun 11 No 2 - Asset Managers Network Workshop
Jun 11 No 3 - PPPs and Nation Building move to Finance – and shared responsibility for AHO
July 11 No 1 - Funds for I.T. systems implementation
Aug 11 No 1 - Introduction to asset management for Aboriginal
Community Housing Providers going through PARS
Aug 11 No 2 - The Impact of Pathways and HOMES on the Community Housing Sector
Aug 11 No 3 - Us Federation website General Email
MEDIA AND COMMUNICATIONS SEMINARS
Sep 11 No 2 - MEDIA AND COMMUNICATIONS TRAINING SEMINAR
Oct 11 No 1 - Housing Associations Meeting and Federation AGM
Oct 11 No 2 - Changes to HOMES start next week
Oct 11 No 3 - New Work Health & Safety Legislation
Oct 11 No 4 - Professional Seminar Schedule
Oct 11 No 5 - Last chance for Media and Communications Training this year, 17 & 18 November
Oct 11 No 6 - Establishment of the Australian Charities Not-for-Profits Commission (ACNC)
Nov 11 No 1 - Middle Managers Network Meeting
Nov 11 No 2 - Managing Rental Subsidy Fraud and Privacy Issues in community housing
Nov 11 No 3 - NSW FHA & Telco Asset Management
Nov 11 No 4 - Community Housing Symposium
Nov 11 No 5 - Federal Government supports Equal Pay Case
Dec 11 No 1 -
Expressions of Interest for Airds Bradbury Renewal Project now open
Dec 11 No 2 - Workshop and launch: the IT systems toolkit
Dec 11 No 3 - Consolidated approach to housing with announcement of changes to the Commonwealth Ministry and the Cabinet
Jan 12 No 1 - Media and communications training seminar
Jan 12 No 2 - Residential Tenancies Act Seminar – emerging issues for social housing
Jan 12 No 3 - Submission on the draft legislation and Regulatory Impact Statement for a National Regulatory System for community housing
Feb 12 No 1 - Fair Work Australia orders pay increase for community sector



May 09 No 1 - Message from
the Registrar
Aug 09 No 1 - Registration for Directors
Jan 10 No 1 - Development for Directors - intensive short course
Feb 10 No 1 - Development for Directors - intensive short course - (repeat course in March)
July 10 No 1 - New Associations Incorporation Act 2009
March 11 No 1 - Supporting growth: governance
Apr 11 No 1 - GPG#2 and Governance, Risk, Compliance workshop
July 11 No 3 - Scholarships for not-for-profits
Dec 11 No 1 -Special briefing on new WHS laws for communityhousing directors and officers

Other Items produced by the Federation
Poster Mission Statement - view poster
Book Shelter From the Storm: Bryan Brown, Samoan Chieftains and the little matter of a roof over our heads (BOOK) - 1999
View Summary

This item is out of print To purchase an ebook:
 www.ebooks.com

 

COPYRIGHT:
All training materials produced by NSWFHA are copyrighted, but are available for licensing or purchase through AESharenet. To find NSWFHA materials - go to www.aesharenet.com.au and type "social housing" in the search field.

To order publications please download our Order Form.

 

 

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