e-learning: Social Housing Certificate IV and Diploma   The next unit being delivered via e-learning by the NSW Federation of Housing associations is: Understanding Homelessness:  Work effectively with people experiencing or at risk of homelessness CHCCH427A.  This is a compulsory unit for the Certificate IV in Social Housing AND is a pre-requisite for the Diploma of Social Housing.
The unit is designed for housing workers who work with people who are homelessness, or at risk of homelessness.  Participants will learn the causes and impact of homelessness, understand types and definitions of homelessness, and recognise other issues that may be present such as trauma, domestic violence and mental health issues.		Laurel Draffen NSWFHA elearning champion and project manager gives a brief overview of the project. Click on her photo to listen.

The course aims to strengthen communication, and assessment skills whilst understanding the experience of homelessness from the homeless persons’ perspective.

Commencement Date:  Week of 1st March 2010

Duration:  8 weeks

To register:  please click here

Feedback from the pilot course:  “…at first I was worried, but now I love online learning “

The Employer Guide is essential reading for your executive staff and provides technical specifications to be able to participate in our courses online.

For information about technical requirements see: Community Housing e-learning employer guide
NSWFHA has been funded by the Australian Flexible Learning framework to help build the e-learning capability of the community housing industry nationally.  This project is introducing new learning technologies into the community housing workplace and provide strategies to support the uptake of learning.  We are using the Moodle online Learning Management System as the platform in NSW.

Western Sydney Institute of Technology is the partner RTO who is designing the e-learning content and supporting the take up of technologies. The Diploma unit Develop, implement and promote effective workplace communication CHCOM504A has been developed is currently being piloted throughout February and March 2010.  Reflect on and improve own professional practice CHCORG428A (also a Diploma level unit) was piloted last year and is currently being delivered on line, commencing the week of 22nd February as a 10 week program.  Maintain legal and ethical work practices CHCCS502A is currently being developed and will be delivered in May 2010.  In June 2010 we will also be delivering Workplace safety: Contribute to OHS processes HLTOHS300A as part of our Certificate IV in Social Housing training program.

For more background information about the project go to the flexible learning website 

If you would like further information about our e-learning program please contact Ruth Djordjevic: ruth@communityhousing.org.au