Additional resources for full members only
NSWFHA first published a series of Good Practice Guides for NSW community housing providers in 1999. The principles of tenancy management and policies and procedures in the Guides reflected emerging good practice in the sector. While legislation and government regulation has changed in the last ten years and sector practice has matured, good practice in tenancy management has continued as a key strength in community housing provision.
Seven tenancy management guides have been revised for currency and republished. Principles for good practice are covered, and sample policies and procedures are available at the end of each guide.