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Additional resources for full members only

NSWFHA first published a series of Good Practice Guides for NSW community housing providers in 1999. The principles of tenancy management and policies and procedures in the Guides reflected emerging good practice in the sector. While legislation and government regulation has changed in the last ten years and sector practice has matured, good practice in tenancy management has continued as a key strength in community housing provision.
Seven tenancy management guides have been revised for currency and republished. Principles for good practice are covered, and sample policies and procedures are available at the end of each guide.

Files in this Category

Code of Ethical Conduct - (Good Practice Guide #1)

Description:

A Code of Ethical Conduct sets out in simple terms the ethical responsibility of each person in your community housing organisation. A model code of ethical conduct is included in this Good practice Guide

File Size:
341.32 Kb

Handling Applications and Waiting Lists - (Good Practice Guide #2)

Description:

Good Practice Guides: 2, 3, 4 - Housing Access:  How decisions are made in relation to access to the finite resource that is social housing is critical. These three Good Practice Guides cover good practice in relation to Housing Access ie. Handling Applications and waiting lists (GPG 2) Prioritising applications for housing (GPG 3) and Allocations - matching people to houses (GPG 4).

File Size:
280.86 Kb

Starting a Tenancy - (Good Practice Guide #5)

Description:

Good Practice Guides: 5, 6, 7 - Managing Tenancies:
Providing a sustainable tenancy and managing complex needs requires a supporting framework for tenancy management. These three Good Practice Guides cover good practice in relation to managing tenancies. This includes Starting a Tenancy (GPG 5) Managing a tenancy (GPG 6) and Ending a tenancy (GPG 7).

File Size:
232.40 Kb
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